Orders will be despatched daily.
Orders placed before 2pm daily will be despatched the same day.
Orders received after 2p.m. daily will be despatched on the next working day.
For orders outside the U.K. and Republic of Ireland please request carriage cost.
E mail notification of despatch.

Silver Viscount cannot be held responsible for delays caused by third parties.

Please advise full address INCLUDING post code and contact telephone number for delivery.
Carrier will deliver daily Monday-Friday between 9am-5pm. Please ensure your delivery address
has someone available to accept goods and sign for receipt.

RETURNS POLICY:
We will gladly refund your purchase if this is actioned within 7 days of purchase and the goods
are returned as new, complete and in the original undamaged packaging.
Yarns and Threads colour
The colours shown for yarns and threads are an indication of the colour only and may be different to the actual colour because of the settings of your computer display. If you require an exact colour match please contact us before placing your order to obtain a sample. If you wish to exchange any purchased yarns or threads because the colour is not what you expected we will be please to make the exchange but we retain the right to ask you to pay an additional delivery charge.